Privacy Policy
Last updated: 7 May 2026
Bite (“we”, “our”, “us”) is operated by Bite AI Ltd. This Privacy Policy explains how we collect, use, and protect your information when you use the Bite mobile application (“the App”).
1. Information We Collect
Account Information: When you sign in with Apple, Google, or email, we receive your email address and a unique user identifier. If you sign in with email, your password is securely hashed by our authentication provider and is never stored in plaintext.
Usage Data: We collect information about how you use the App, including summaries created, features accessed, and subscription tier. This helps us improve the App and enforce usage limits.
Purchase Information: Subscription purchases are processed by Apple through the App Store. We receive confirmation of your subscription status through RevenueCat, our subscription management partner. We do not have access to your payment card details.
Content You Create: Summaries you generate are stored on our servers. If you choose to publish a summary to the Community Library, it becomes visible to other users.
AI Chat Data: When you use the AI Chat feature, your messages are sent to our server for processing but are not permanently stored on our servers. Chat history is stored locally on your device and is deleted if you reinstall the App.
Push Notification Tokens:If you enable push notifications, we store your device's push token to deliver notifications such as summary completion alerts and refresher card reminders. You can disable notifications at any time in your device settings.
Crash and Diagnostic Data:We collect crash reports and performance data through Sentry and Firebase to improve the App's stability. This data is anonymous and cannot be used to identify you personally.
Analytics Data: We use PostHog and Firebase to collect anonymous usage analytics such as features accessed, screens viewed, and conversion events. This data helps us improve the App. We do not use advertising identifiers (IDFA) or track you across other apps or websites.
2. How We Use Your Information
- To provide and maintain the App's functionality
- To authenticate your account and manage your subscription
- To enforce usage limits based on your subscription tier
- To personalise your experience (followed channels, bookmarks, preferences)
- To improve the App through aggregated usage analytics
- To communicate important updates about the service
3. Data Sharing
We do not sell your personal data. We share information only with the following service providers who help us operate the App:
- Supabase — database and authentication
- RevenueCat — subscription management
- Anthropic (Claude) — AI summary generation (video transcripts are processed but not stored by Anthropic)
- OpenAI — text-to-speech audio, AI Chat responses, Q&A generation, and social post creation
- Sentry — crash reporting and error monitoring
- PostHog — anonymous product analytics
- Firebase — anonymous analytics and performance monitoring
- Resend — transactional and authentication emails
- Apple — authentication and payment processing
- Google — authentication
We do not share your data with advertisers, data brokers, or any third parties for marketing purposes.
4. Data Retention
Your account data and summaries are retained for as long as your account is active. If you delete your account, your personal data will be removed within 30 days. Summaries published to the Community Library may remain available after account deletion, but will be anonymised.
5. Data Security
We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication tokens, and row-level security on our database. However, no method of electronic transmission or storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your data
To exercise any of these rights, contact us at please@takeabite.ai.
7. Children's Privacy
The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by email. Continued use of the App after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
Bite AI Ltd
Email: please@takeabite.ai